Total Client Satisfaction is one of the AGL key values that place AGL on competitive position. Safeguarding its clients, their property and respecting their confidence is achieved with service, quality and value. Client Care office has been made operational on 24/7 basis in order to timely address the Complaints and resolve problems with total satisfaction of clients. For this purpose, a Client Care Cell with dedicated Toll free number and four Client Care Officers are employed.
Complaints are received through: